Before you submit a complaint, make sure you read the text below!
The terms and conditions set out below (the "Terms and Conditions") apply to and govern any services used by you ("You", the "user") and marketed by us under the brand name "CSGOchunk" including any services provided through any website with a domain name ending "CSGOchunk.com" (the "Website"), and to any email and other correspondence between us relating to such a service.
By placing a bet on CSGOchunk.com you are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions. CSGOchunk.com comes with no guarantees, expressed or implied, in connection with the service which is provided to you "as is" and we provide you with no warranty whatsoever regarding its quality, completeness or accuracy. As such, CSGOchunk.com cannot be held responsible in any event, direct, indirect or consequential with the use of the website. CSGOchunk.com reserves the right to suspend and/or cancel any bet/wager at any time. When a platform is suspended, any bets entered will be on hold. CSGOchunk.com also reserves the right to cease betting at any time without notice.
Deposit, withdraw or lost items:
If any loss occur during a bet caused by a software or network issue, you have 7 days to make a claim by opening a ticket at support.CSGOchunk.com, after which these items will be considered surrendered. We strongly encourage you to withdraw your winning as soon as possible to avoid any issues. Keep in mind that the items you get after winning a round may not be the same as the one you deposit, meaning that stickers and nametag may be lost. However the total value won will stay the same. For every round played on CSGOchunk.com a 0-5% commission will be taken. It is calculated of the total pot value and is taken from the item pool, except the winners deposited item. That doesn't apply for coinflip games, where the tax is the same, but that can be the winner's deposited item too.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
CSGOchunk.com is no affiliated with Valve Corporation, Counter-Strike Global Offensive or any other trademarks of the Valve Corporation.